Given the pre-loved nature of antique and vintage items, sometimes things happen. Green Bijou offers a one year warranty on workmanship. We do our best to create pieces that will last you a lifetime.

Workmanship repair policy: Less than 1 year is FREE.

Over 1 year may be subject to repair fee. *Fee is contingent upon nature of repair and material availability.

Due to the nature of our products, we may not be able to obtain certain components needed to repair older items.

Green Bijou reserves the right to deny unreasonable repairs.

We want you to love your purchase. If you are not completely satisfied:

You may return your purchase within 7 days of receiving it. Item must be returned in new and re-saleable condition including packaging. Sale items, custom orders and earrings are non-returnable. Amount of refund will exclude original cost of shipping.

Once your return is processed, you will receive a notification. Please note that we cannot refund shipping charges on returned items. Items received as gifts may be exchanged for another item of equal or greater value.

Green Bijou reserves the right to deny unreasonable returns.

We want you to love your purchase! If you are not completely satisfied:

You may Exchange your purchase within 14 days of receiving it. Item must be returned in new and re-saleable condition including packaging. Sale items, custom orders and earrings are non-exchangable. Exchanged items are subject to shipping costs.

Exchanges and will be subject to shipping charges. Once your return is processed, you will receive notification. Please note that we cannot refund shipping charges on returned items. Items received as gifts may be exchanged for another item of equal or greater value.

Green Bijou reserves the right to deny any unreasonable exchanges.

We will accommodate custom changes to our designs wherever possible. Email your request to info@greenbijou.com or send us a convo. Additional charges may apply and all sales involving custom work are final.

Custom orders available upon request. Buyer assumes all responsibility for work done on their own personal pieces. Green Bijou will be open and honest regarding the suitability of such pieces for custom work. We will try our best to use your vintage treasures but each piece will need to be looked at individually and potential designs discussed prior to beginning work.

Each piece of Green Bijou is hand-crafted and requires responsible handling. Please follow our recommended care to keep your jewelry looking its best.

After each wear, gently wipe with a soft jewelry cloth and store in a jewelry box if possible.

Pieces made with sterling silver should be placed in a resealable bag to help prevent tarnishing.

We do not recommend wearing your pieces while swimming, showering, or during workouts. Avoid spraying with perfume.

Your order will arrive beautifully gift-wrapped, perfect to gift or to keep.

Each piece will come in either a damask gift bag or damask gift box depending on size and weight.

Each piece comes with a custom tag describing the piece, what materials have been used, and states original feature of the vintage/antique component if used.

Interested in carrying our pieces in your own bricks and mortar shop?
Convo us for wholesale pricing.

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).
My company Tricia McMaster Designs is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE2723631641022. My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY.
As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.